Reports
Analyze your courier operations with detailed shipment, financial, and return reports.
Overview
Deprixa Plus provides a comprehensive reporting suite under Finance → Reports. Reports give administrators a clear picture of shipment volume, revenue performance, and return trends across any date range.
| Detail | Value |
|---|---|
| Menu path | Finance → Reports |
| Required permission | reports.financial.view |
| Accessible by | Admin |
| Export formats | Excel, CSV |
| Charts library | Recharts (bar, line, pie) |
Shipment Report
The Shipment Report gives a detailed view of all shipments created during a selected period. Use it to audit shipment volume, track delivery performance, and identify bottlenecks by status or branch.
Filters
| Filter | Options |
|---|---|
| Date range | Start date and end date via date range picker |
| Status | All, Pending, In Transit, Delivered, Returned, Cancelled |
| Branch | All branches or a specific branch |
| Service type | All service types or a specific service |
Report Columns
| Column | Description |
|---|---|
| Tracking | Shipment tracking number (linked to shipment detail) |
| Customer | Sender or receiver name |
| Origin | Origin city/branch |
| Destination | Destination city/branch |
| Status | Current shipment status |
| Weight | Total shipment weight |
| Total | Invoiced amount for the shipment |
| Date | Shipment creation date |
Click Export to Excel or Export to CSV to download the filtered dataset for external analysis.
Financial Report
The Financial Report breaks down revenue, costs, and profit across your operation. It helps administrators understand which services, branches, and zones are most profitable.
Report Sections
- Revenue by period — Total revenue grouped by day, week, or month depending on the selected date range.
- Breakdown by service type — Revenue and shipment count per service type (e.g., Standard, Express, Same-Day).
- Breakdown by branch — Revenue and shipment count per branch location.
- Breakdown by zone — Revenue distributed across configured shipping zones.
- Return impact analysis — Financial cost of returns: refund amounts grouped by return reason and by return status.
Filters
The Financial Report uses the same date range picker as the Shipment Report. Select a start and end date to scope all calculations to that period.
Click Export to Excel to download the full financial breakdown as a spreadsheet.
Returns Report
The Returns Report focuses specifically on return requests. Use it to monitor return volume, identify the most common return reasons, and track refund amounts.
Filters
| Filter | Options |
|---|---|
| Date range | Start date and end date via date range picker |
| Status | All, Pending, Approved, Rejected, Completed |
| Reason | All reasons or a specific return reason |
Key Metrics
- Return rate — Percentage of total shipments that resulted in a return request.
- Refund amounts — Total value of refunds issued during the period.
- Top reasons — Ranked list of the most frequent return reasons (e.g., damaged, wrong item, refused delivery).
Click Export to Excel to download the returns data for further analysis.
Dashboard Charts
All reports include interactive charts powered by Recharts. Chart types vary by report section:
| Chart Type | Used In | Purpose |
|---|---|---|
| Bar chart | Revenue by period, service type breakdown | Compare volumes across categories or time periods |
| Line chart | Return rate trend, shipment volume trend | Spot trends and patterns over time |
| Pie chart | Return reasons, shipment status distribution | Show proportional breakdowns |
Charts support hover tooltips that display exact values. The date range picker at the top of each report controls the data window for all charts on that page.
Branch & Zone Profitability
Feature-Gated
Branch and zone profitability analysis requires the advanced_reports feature flag to be enabled. Contact your administrator or check Settings → Features to verify availability.
When enabled, the Financial Report includes additional profitability sections:
- Branch profitability — Revenue, costs, and net profit per branch. Identify which locations are generating the highest margins.
- Zone profitability — Revenue and cost analysis per shipping zone. Understand which delivery corridors are most and least profitable.
Access Control
Reports contain sensitive operational and financial data. Access is restricted to users with the reports.financial.view permission.
| Role | Access |
|---|---|
| Admin | Full access to all report types |
| Employee | No access |
| Courier | No access |
| Customer | No access |
Users without the required permission who attempt to navigate to the reports page will be redirected to the access denied page. Permissions are configured in Settings → Roles.
Tips
Best Practices
- Export the Financial Report monthly to track revenue trends and share with stakeholders.
- Monitor the Returns Report weekly to catch rising return rates early and address root causes.
- Use the Shipment Report filtered by status to identify shipments stuck in transit or pending pickup.
- Compare branch profitability quarterly to inform resource allocation and expansion decisions.